FAQ
Help! Questions about library services are only a conversation away. We’re happy to help: call, email or stop in!
Quick Questions?
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I need help setting my library PIN
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I’d like to place a holds on an item from another library
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How do I keep track of items I have checked out?
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I am having difficulty downloading eZone materials
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I just bought a Kindle, how do I get started borrowing ebooks?
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How do I set up an email account?
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I’d like someone to look over my resume and help me upload it to a job site
More In-depth Help? We are always here to help. Better yet, make an appointment for one-on-one tech assistance!
Louttit closed? Ask a Librarian is available for extended hours from AskRI.org:
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Text: 401-608-1275 (1ASK)
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Chat: askri.org/chat-2/
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Email: askref@askri.org.
REGISTER FOR A LIBRARY CARD
Register for a Library Card: https://catalog.oslri.net/selfreg.html
REGISTER FOR TEXT MESSAGE NOTIFICATIONS
With the library’s Shoutbomb text messaging service, you can use your mobile phone to:
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Receive text notices about holds that are available, items that are due soon, and overdue items
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Send a text to renew an item (if item is eligible for renewal)
The library does not charge a fee for this service. Your mobile plan’s regular text messaging rates apply and must be able to text an email address.
INTERNET/ COMPUTERS
WIRELESS INTERNET ACCESS
Public wireless service is available throughout the library, the Community Center, playground and some areas of the parking lot.
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PUBLIC ACCESS COMPUTERS
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We have four public access computer stations in the Adult Reading Room. Currently, there is a 60-minute time limit for computer use due to COVID-19.
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All computers are networked to our Savin Printer/Copier in the circulation area. Pick up your printing there: black and white is 15 cents and color is 25 cents per page.
KINDLE
The library has 2 Kindles which circulate for 21 days. Find a title that’s only available as an e-book? Ask us about it — we’ll purchase up to six books per patron per year, download them, and check out the Kindle for you to borrow for three weeks. This service is for West Greenwich residents only.
PHOTOCOPIES
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Library staff is available to make copies
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Our main copier has black & white, color, two-sided, and enlargement/reduction capabilities
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Copies are $.15 per copy for black & white and $.25 for color copies. Two sided copies are 2 X the fee. (The ink is more expensive than the paper.)
FAXES/SCANS
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Fax service to and from the library is available. Both outgoing and incoming faxes are $1.00 per page.
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Staff is available to scan items to a USB drive. Alternately, USB drives are available for purchase for $5.
MORE INFO
STAMPS
One or a book, we’re happy to share what we have on-hand with you at the USPS price.
NOTARY
We have a Notary Public on staff. Call or email Stephanie to make an appointment.
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SUGGEST AN ITEM FOR THE COLLECTION
Share your ideas for new books, books on CD, DVDs, Blu-rays, or a magazine subscription here. Do you have an idea for a program or class you’d like to see offered? Let us know: louttitlibrary@gmail.com
DONATION POLICY
Louttit Library is not accepting used books or other materials at this time.
TALKING BOOKS PLUS
Talking Books Plus is a program of the Rhode Island Regional Library for the Blind and Physically Handicapped. It provides library services free of charge to anyone in Rhode Island who is unable to read standard print material because of a temporary or permanent visual or physical handicap. The program is part of the National Library Service network which provides free digital books and equipment to eligible residents and agencies. The Talking Books Plus program is administered by the Rhode Island Office of Library and Information Services. Information on eligibility and enrollment may be found at: http://www.olis.ri.gov/tbp/aboutus.php